Fees And Charges

Description Price (RM)
Card Price
  • RM 15.90 per card ( without reload value )
  • ePetrol will guarantee the technical functionality of the card for a period of thirty (30) days from date of purchase.
  • ePetrol will not replace defected card due to other reasons.
Reload Service Fee
  • OTC (Over-The-Counter) at designated merchants: RM 0.53 per reload
  • Online via Whalet Portal
    • Financial Process Exchange ( FPX ): RM 1.06 per reload
Dormant Account Fee
  • RM2.00 per month
  • Any accounts where there is no transaction ( reload or usage ) over a period of six (6) consecutive months, the RM 2.00 fee will be deducted from the account balance for each subsequent month until the account balance is depleted or up to seven (7) years whichever comes first.
Account Maintenance Fee
  • RM0.50 per month
  • Deductible on the first day of every calendar month
  • Please note that the monthly account maintenance fee is only deducted when the account have a positive balance.
Example:
  • If the account balance is zero, no monthly fee will be deducted until you next reload the account.
  • If insufficient balance, the entire remaining account balance will be deducted. If the user subsequently reloads the account during the same month, no further monthly fee will be deducted, as fee is only levied once per calendar month even if the account balance is insufficient to pay the fee.

Please note that we do not accrue and carry forward any outstanding monthly fee to the following month.

Refund Processing Fee IBFT fee of RM 0.53 will be levied for refund of any remaining balance at the time the account is closed.
Goods & Services Tax (GST)
  • Cash price of goods/service + 6% GST.
  • All prices stated inside this PDS are GST inclusive.